- In a new email message, on the Options menu, in the Tracking group, select the Request a Delivery Receipt check box or the Request a Read Receipt check box. Compose your email and click Send. Track all messages that you send. On the Tools menu, click Options. Under E-mail, click E-mail Options.
- If you're running Mac OS X version 10.10 or later, follow these steps to set up an Exchange email account: Open Mail, and then do one of the following: If you've never used Mail to set up an email account, the Welcome to Mail page opens. If you've used Mail to create email accounts, select Mail Add Account. Select Exchange Continue.
“Hello everyone, a few days back I updated my operating system. After the update, I noticed that Apple emails missing from Mailbox. Then I searched online solution for the same but did not find any relevant one. Unfortunately, due to this problem I am not able to access my emails right now. And I have no idea why Mac Mail mailboxes is not showing? I really do not know what step should I take forward. If anyone knows how to fix this Apple Mail Emails Disappear from Inbox error, then please suggest any appropriate solution. Any help would be appreciated! Thank you”
Apr 20, 2020 Modern email servers use port 587 for the secure submission of email for delivery. For example, if you use an email client software like Outlook or Apple Mail, it most likely is configured to use this port to send your messages. It’s not just personal email client software, however.
Are you facing the same problem as mentioned above? Also, are you looking for a result-oriented solution to fix this error? Then, do not panic! You have landed on a right site. At times, there are many users who discuss that their Apple Mail mailbox missing after the update. In some instances, only few email messages are not showing while in other situation complete inbox has been emptied. Therefore, after understanding this problematic situation we have come up with this article. In this post, readers will find out some instant solutions to resolve the Mac Mail inbox missing error with both manual as well as the third-party solution like SysTools Mac MBOX Converter.
Before going to explore solutions, it is important to know the reasons behind this glitch. So, after knowing the causes the users can step forward to troubleshoot this Apple mailbox folders disappeared issue. So, Let’s get started!
Why Mac Mail Message Content Disappears?
Emails are intangible and can be lost easily. Moreover, there are no such specific reasons for this error. However, there are multiple factors that create a situation where messages start vanishing from Mac Mail. Here, few probable factors are listed below:
- Virus or Malware attack on the system.
- Someone intentionally deletes email messages.
- Improper configuration of Apple Mail account.
- Introduction of bug after the system updating.
Techniques to Resolve ‘Apple Mail Emails Disappear from Inbox’ Issue
After understanding the reasons due to which Mac mailboxes disappeared. The users can take help of a relevant solution to remove this problematic situation. Thus, in this section some workarounds discussed by which users can fix this problem.
Approach 1: Rebuild Apple Mail Mailbox
- Open Apple Mail to initiate the process.
- Next, choose the folder for the rebuilding process from the panel.
- At last, go to the Mailbox menu and click on Rebuild.
Now, check whether Mac Mail mailboxes gone issue is resolved or not. If you are still getting the same problem, then go to the next workaround.
Approach 2: Use Preferences Option to Restore Apple Mail Account
- To initiate the process, you need to open Mac Mail on the system.
- Next, select the Mail option available in the top blue ribbon.
- Now, click on Preferences option.
- As soon as you click on option, a window appears on the system’s screen. Then, select the Accounts option.
- Deselect the Enable this account option and again re-check it.
- At last, save all the modification that you have been done. Then, check that the Messages disappearing from Mac Mail problem is resolved or not.
Approach 3: Turn Off ‘Message Filter’ Option
Many time it can be seen that users enable the email filter option due to which many messages cannot reach to inbox. Hence, it is advised to deselect the message filter optionMaybebe this workaround help user to fix the Mac Mail inbox missing error.
- Launch Apple Mail application on the Mac system.
- After that, you need to click on View option.
- Next, you will see an Enable Message Filter heading.
- Now, deselect that option.
Approach 4: Set Spotlight Preferences
Spotlight search is primarily used to find the message content on Mac. In a very rare case, Apple Mail emails disappear from inbox due to spotlight index. So, users can follow the below instructions to again re-index spotlight setting.
- You need to select the Apple menu and then click on System Preferences.
- After that, open Spotlight and select the Privacy option.
- Next step is to check whether the Mail folder or subfolder is available in the list or not. If appear, then eliminate them using (-) button.
- Now, you have to wait until the Spotlight index the folder.
- Once the above step has been completed, try to find your email again.
Approach 5: Re-sync Apple Mail Inbox
If the error is still not resolved by the above-mentioned method, then try this one.
- You need to choose Mailbox option that is present at the left side panel.
- Next, right-click and pick Synchronize option from the list.
- After that, check whether emails appear in inbox or not.
Approach 6: Perform Reindexing of Mail
- Open Terminal using Applications. Now, select Utility Folder.
- Now, follow the below mentioned command:
Final Words
When any Mac user upgrades their Mac OS to another higher version, many issues arise in the system. One of them is Apple Mail emails disappear from Inbox. Therefore, in the above section, we have discussed six simple workarounds to resolve the problem of vanished emails from Apple Mail inbox. Now, users can follow the above methods sequentially and troubleshoot Mac Mail missing mailboxes problem.
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-->Applies to:Outlook for Mac, Outlook LTSC for Mac 2021, Outlook 2019 for Mac
As an IT admin, you may want to provide Mac users in your organization with a standard set of preferences for Outlook in either of the following ways:
- Set a default preference, which users can change.
- Force a particular preference, which users can’t change.
The following preferences can be used to simplify account setup for Microsoft 365 (or Office 365) mailboxes, help protect company data, and support a streamlined user experience.
These keys are CFPreferences-compatible, which means that it can be set by using enterprise management software for Mac, such as Jamf Pro.
The following list shows the preferences that are covered in this article:
Mailbox settings
Automatically configure Microsoft 365 mailbox on first launch
The email address used for Office activation will be added on first launch.
Category | Details |
---|---|
Domain | com.microsoft.office |
Key | OfficeAutoSignIn |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.17 |
Comments | This key also suppresses first run dialogs for other Office apps, including Word, Excel, PowerPoint, and OneNote. |
Specify Microsoft 365 mailbox to be added on first launch
Set the domain or full email address of Microsoft 365 mailbox to be added on first launch.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DefaultEmailAddressOrDomain |
Data Type | String |
Possible values | Various (example: 'contoso.com') |
Availability | 16.18 |
Comments | The full email address or domain specified will be added in Outlook instead of the Office activation email address. |
Allow only corporate mailboxes to be added
Specify one or more domains users are allowed to add in Outlook.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | AllowedEmailDomains |
Data Type | Array of Strings |
Possible values | Various (example: 'contoso.com$') |
Availability | 16.18 |
Comments | Format strings as regular expressions. Doesn't remove or disconnect accounts already added in Outlook. |
Hide text about adding non-corporate mailboxes
Hide the “Did you know? Outlook supports…” text in the Set Up Your Email success dialog box.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | HideCanAddOtherAccountTypesTipText |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.18 |
Comments | Only hides text. Doesn't impact ability to add non-corporate mailboxes. |
Import/export settings
Disable import
Prevent users from being able to import archive files (.olm and .pst) and Outlook for Mac 2011 data.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableImport |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.18 |
Comments | Key must be set to true and forced. |
Disable export
Prevent users from being able to export archive files (.olm).
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableExport |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.18 |
Comments | Key must be set to true and forced. |
Online meetings settings
Disable Skype for Business online meetings
Prevent users from adding Skype for Business online meeting details to events.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableSkypeMeeting |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.19 |
Comments | Key must be set to true and forced. |
Disable Teams online meetings
Prevent users from adding Teams online meeting details to events.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableTeamsMeeting |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.20 |
Comments | Key must be set to true and forced. |
Security settings
Disable 'Encrypt-Only'
Prevent users from applying the Encrypt-Only option to emails when using Microsoft 365 Message Encryption.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableEncryptOnly |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.40 |
Comments | Only applies to the new Outlook. |
Disable 'Do Not Forward'
Prevent users from applying the Do Not Forward option to emails when using Microsoft 365 Message Encryption.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableDoNotForward |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.40 |
Comments | Only applies to the new Outlook. |
Allow S/MIME certificates without a matching email address
Allow users to decrypt and encrypt S/MIME messages when the S/MIME certificate does not match the email address.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | AllowCertsWithoutMatchingEmailAddress |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.45 |
Comments | Only applies to the new Outlook. |
Set the order in which S/MIME certificates are considered
Set the order in which certificates will be used to decrypt and encrypt S/MIME messages.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | SMIMECertificatesLookupOrder |
Data Type | Array of unsigned integer |
Possible values | 0 (Contacts), 1 (GAL), 2 (Device), 3 (LDAP) Default is [0, 1, 2, 3] |
Availability | 16.45 |
Comments | Only applies to the new Outlook. |
Weather location settings
Specify default weather location
Set default location for weather in calendar view.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DefaultWeatherLocation |
Data Type | String |
Possible values | Various (example: “Paris, France”) |
Availability | 16.18 |
Comments | Use the format returned by the weather location search within Outlook. |
Disable automatic updating of weather location
Prevent users from choosing Update Location Automatically for weather location.
Mac Mail Settings For Instant Email Receipt Login
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | Weather_update_automatically |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.19 |
Other settings
Hide local folders
Prevent users from viewing local On My Computer folders in the sidebar.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | HideFoldersOnMyComputerRootInFolderList |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.17 |
Comments | Found under Outlook > Preferences > General > Sidebar. |
Specify when pictures are downloaded for email
Set when pictures are automatically downloaded from the internet for email.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | AutomaticallyDownloadExternalContent |
Data Type | Integer |
Possible values | 0 = Never (default) 1 = In messages from my contacts 2 = In all messages |
Availability | 16.17 |
Comments | Found under Outlook > Preferences > Email > Reading > Security. |
Disable signatures
Prevent users from being able to create, edit, and add client-side signatures.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | DisableSignatures |
Data Type | Boolean |
Possible values | false (default) true |
Availability | 16.18 |
Comments | Key must be set to true and forced. |
Specify calendar first day of week
Set the first day of week in calendar view.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | CalendarFirstDayOfWeek |
Data Type | Integer |
Possible values | 1 = Sunday (default) 2 = Monday 3 = Tuesday 4 = Wednesday 5 = Thursday 6 = Friday 7 = Saturday |
Availability | 16.19 |
Instant Mail App
Enable new Outlook
Mac Mail Settings For Instant Email Receipt Template
Set the availability and default position of the New Outlook switch.
Category | Details |
---|---|
Domain | com.microsoft.Outlook |
Key | EnableNewOutlook |
Data Type | Integer |
Possible values | 0 = Switch hidden (default) 1 = Switch displayed, default off 2 = Switch displayed, default on 3 = New Outlook enabled with switch hidden |
Availability | 16.38 |